Michele has joined the Nina and Pinta Team as a Consultant & Director of Training. She is a Certified Professional and a Master Business coach with over 25+ years of skilled and diverse experience where she has led operations and client services teams within the hospitality industry. Michele has held the role of an executive leader at a Vice President level for Protravel, where she was responsible for a team of account managers and supported over 200+ independent luxury travel advisors guiding them with tools, technology, data reporting, financial review, and marketing Initiatives to support their goals and business growth plans.
Her scope of work expands into a global network where she has offered her consultation to a diverse account portfolio in the following business segments – Pharma, Education, Technology, Medical Meetings, Medical Device & Financial. She has a strong knowledge base in air, hotel, car, ground transportation and ISOS programs and has led training and implementation programs. She also brings with her an in-depth insight into travel related technology tools such as Concur. Her proficiency includes capturing and reporting data and providing a summary to buyers and stakeholders.
Michele has an Associate Degree in Business and has completed a variety of licenses and certifications that have developed her critical thinking and strategic decision making. She is skilled in networking, relationship management, client retention, project management, coaching & mentoring.
She is an advocate for supporting and encouraging women to pursue their potential and she also volunteers time with organizations such as Dress for Success, Habitat for Humanity, American Cancer Society. Michele has also been active within the GBTA community on a local and global level over the past several years.