As your organization prepares for business travel to begin again post COVID-19, it’s important to understand what the new normal could look like and how you can plan for it. Skip to: 1. Reduced Service | 2. The New Normal | 3. Pricing Changes | 4. Financial Fallout Introduction In early October 2001, a month […]
February 2020 – Partner Chris Crowley joined GBTA’s COO, Scott Solombrino last week to chat about the trends in our industry. View the full interview by clicking here.
Jo Lloyd of Nina & Pinta moderated a session on how to influence traveller behaviour at the BT Show in February 2018. The session looked into how Travel managers are using increasingly sophisticated marketing and sales techniques to drive better savings and safer choices by travellers. The session discussed using the very latest about nudge communications, […]
Over the past few months, we’ve looked at different aspects of the travel programme as well as travel manager excellence. As the year comes to a close, it’s a great time to revisit some of these ideas and bring them all together to deliver something sublime. The trick is to combine all the different parts […]
In our series around travel manager excellence, we’re going to take a look at benchmarking. This is often seen as a service provided by TMCs, and sometimes (if lucky) is provided against a set of peers. Currently, having benchmarked data is a nice to have: an overall look of how the programme is doing. It’s […]
In a world where politically, a lot of questionable policies are being made which infringe on the individual’s ‘right to choose’, traveller privacy is a very relevant topic. Our recent blog addressed how risk management is everybody’s business, not just that of the travel manager. Risk management also happens to be the business of the traveller. But […]