Nina & Pinta Business Continuity Planning: Is Required Now more than ever…
It’s becoming increasingly apparent as many countries around the globe progress into the second wave of COVID-19 …
Four Trends for the Post-COVID-19 Return to Business Travel
As your organization prepares for business travel to begin again post COVID-19, it’s important to understand what the new normal could look
Chris Crowley chats with Scott Solombrino at the ITM GBTA Strategic Meetings Symposium
February 2020 – Partner Chris Crowley joined GBTA’s COO, Scott Solombrino last week to chat about the trends in our industry.
Harmony: conducting a cohesive whole
Over the past few months, we’ve looked at different aspects of the travel programme as well as travel manager excellence. As the year comes to a close, it’s a great time to revisit some of these ideas and bring them all together to deliver something sublime. The trick is to combine all the different parts […]
Benchmarking: what, why and how
In our series around travel manager excellence, we’re going to take a look at benchmarking. This is often seen as a service provided by TMCs, and sometimes (if lucky) is provided against a set of peers. Currently, having benchmarked data is a nice to have: an overall look of how the programme is doing. It’s […]
How much can we (or should we) use data to influence traveller behaviour?
If you’ve scrolled through your Facebook or LinkedIn feed today, you’d have come across pictures of friends, quotes, videos and some ads. The last thing on your mind would’ve been that what you’re reading has been carefully selected for you. Using clever algorithms and machine learning, technology has become today’s gatekeeper of information. The sheer […]
Getting your ‘house’ in order for hotel negotiations
Under pressure to keep your travel expenses in check? What a question… of course you are! Having the right information available to give you the upper hand when it comes to negotiating with your suppliers is vital. We discussed this at last week’s BTiQ webinar about hotel pricing (you can listen to it here). A […]