Travel Industry Veteran Debbie Thomas Joins Corporate Travel Consultancy Nina & Pinta  Thomas to Lead Accredited Training Arm in North America  WASHINGTON, D.C. – January 29, 2019 – London-based managed travel consultancy and accredited training provider Nina & Pinta announced today the addition of travel industry veteran Debbie Thomas, effective immediately. Thomas will lead the […]

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At the Bt Show held in London in 2018, Jo Lloyd from Nina & Pinta moderated a panel discussion on travel policy. Simply put, lengthy, old-school “thou shall not” travel policy documents no longer cut it in Europe in 2018. New thinking empowers travellers while keeping all-important controls ticking quietly in the background. In this session, the panel […]

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Jo Lloyd of Nina & Pinta moderated a session on how to influence traveller behaviour at the BT Show in February 2018.  The session looked into how Travel managers are using increasingly sophisticated marketing and sales techniques to drive better savings and safer choices by travellers. The session discussed using the very latest about nudge communications, […]

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Education and training are seeing a resurgent interest. With the likes of udemy, coursera, or skillshare anyone with an internet connection can get training. But it’s not only virtual education that’s booming: many companies are recognising the importance of investing in training and the positive impact it can have on both employee performance and engagement. […]

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With all the training available, books on sale and information online, one would think that most companies would have gotten the hang of good customer service by now. Sadly, many have not. Information being available doesn’t necessarily mean it is being used. So here are my top five let-downs that I experience on the road […]

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As an organisation that includes not one but two South Africans in our Management Team, we can (hopefully) say without fear of reproach that our native country is not particularly well recognised for leading industry best practice in many sectors. However, there is one piece of legislation, little known outside the country, about which the […]

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