Blogs & Vlogs – Nina & Pinta

August 9, 2018

Nina & Pinta, Topaz International and Dots & Lines Form Global Network, The Nina & Pinta Group

Strategic Partnership Brings Together Travel Management Consulting, Training, Auditing, and Marketing and Communications Expertise The partners of Nina & Pinta, Dots & Lines, and Topaz International announced today the formation of a new global network, The Nina & Pinta Group, serving clients in the managed travel space. The strategic partnership formed under the agreement will […]

August 7, 2018

New Air Data Dashboard Solution Launched by Nina & Pinta

Pioneering Solution Provides Clients with Flexible Offerings for Air Sourcing Requirements, from Self-Service to Full Sourcing The new solution helps drive informed purchasing decisions throughout the air sourcing process by providing users with an independent, interactive dashboard that consolidates travel data into a user friendly, flexible format. The fully interactive dashboard increases data visibility for […]

July 26, 2018

Corporate Travel Leader Tom Stone Joins Nina & Pinta

Well-Regarded Industry Veteran Brings Wide Range of Experience to Independent Travel Consultancy Nina & Pinta announces the addition of travel industry leader Tom Stone to the company, effective immediately. He will be based in London, England. “We are thrilled to have Tom join our Nina & Pinta team,” said Jo-Anne Lloyd, Partner. “He will add undeniable […]

March 22, 2018

BT Show 2018 – Policy, why it’s time for a complete rethink

At the Bt Show held in London in 2018, Jo Lloyd from Nina & Pinta moderated a panel discussion on travel policy. Simply put, lengthy, old-school “thou shall not” travel policy documents no longer cut it in Europe in 2018. New thinking empowers travellers while keeping all-important controls ticking quietly in the background. In this session, the panel […]

March 22, 2018

BT Show 2018: Engage your travellers to choose smarter behaviour

Jo Lloyd of Nina & Pinta moderated a session on how to influence traveller behaviour at the BT Show in February 2018. The session looked into how Travel managers are using increasingly sophisticated marketing and sales techniques to drive better savings and safer choices by travellers. The session discussed using the very latest about nudge communications, […]

December 7, 2017

Harmony: conducting a cohesive whole

Over the past few months, we’ve looked at different aspects of the travel programme as well as travel manager excellence. As the year comes to a close, it’s a great time to revisit some of these ideas and bring them all together to deliver something sublime. The trick is to combine all the different parts […]

October 26, 2017

Benchmarking: what, why and how

In our series around travel manager excellence, we’re going to take a look at benchmarking. This is often seen as a service provided by TMCs, and sometimes (if lucky) is provided against a set of peers. Currently, having benchmarked data is a nice to have: an overall look of how the programme is doing. It’s […]

July 12, 2017

Target Practice: do you get the right message to the right audience?

If the likes of Facebook and Amazon teach us one thing it’s good target practice. In the online world, it seems offers are most of the time tailormade for me; sometimes suggesting things I hadn’t considered but which make perfect sense. Why then is it so hard to replicate this in real life? Before jumping […]

June 23, 2017

Transparency and Partnerships: A Millennial Approach

Companies want to succeed in selling their products and services – and do so profitably. Sadly, there are too many stories of self-interest in getting the best possible outcome for an individual rather than the companies involved. To achieve a personal goal, an employee might be overpromising and glazing over possible issues and shortcomings. This […]

June 9, 2017

Bridging the relevance gap

Education and training are seeing a resurgent interest. With the likes of udemy, coursera, or skillshare anyone with an internet connection can get training. But it’s not only virtual education that’s booming: many companies are recognising the importance of investing in training and the positive impact it can have on both employee performance and engagement. […]

May 25, 2017

Top 5 Customer Service Let-downs

With all the training available, books on sale and information online, one would think that most companies would have gotten the hang of good customer service by now. Sadly, many have not. Information being available doesn’t necessarily mean it is being used. So here are my top five let-downs that I experience on the road […]

May 5, 2017

Benefits of traveler engagement

Traveler engagement is the topic of the day in the industry. At the ITM Conference 2017 it’s just been broadcast as one of the key issues of the future. But what does it actually mean? We know about the importance of communication and trust, but how can we become more engaging with our travellers? Why […]